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Copyright @2017 Niyae.com


Customer Service


How can I contact customer service?

You may contact Niyae.com by calling 313-444-5649 or by mail at:

NIYAE.COM

26200 FORD ROAD #53

DEARBORN HEIGHTS, MI 48127

 

How can I join your mailing list?

Send us an email at contact@niyae.com with a request to join our mailing list.

 

How long will it take to receive my order?

In stock items are usually shipped within 48-72 hours in exception to pre-order items, or items that are on backorder. In the event that an item is on backorder we will notify you immediately. Please allow up to 14 days for delivery of your item by USPS once your item has shipped. Once your item has shipped, you will receive tracking information.

 

Do you ship to Military Addresses?

Yes, we do! All military orders receive a 10% discount! Email us your order, or call 313-444-5649 to place your order with one of our friendly reps and receive your military discount.

 

How do I pay for my purchases at Niyae.com?

Niyae.com accepts Visa, MasterCard, Discover, American Express, PayPal and Postal Money Orders.

 

How do I find out the status of my order?

To check the status of your order, please visit http://www.niyae.com/orderstatus.php or email us at contact@niyae.com with the subject line as: ORDER STATUS. Please include your name and date of purchase if you are contacting us by email.

 

Stock Availability

All items on our website are available and in stock unless otherwise noted. If an item happens to sell out quickly we will notify you immediately.

 

Return Policy

Your satisfaction is important to us. All sales are final. However we stand behind all of our products. Within 5 days of delivery of your shipment you may return any items to Niyae.com for replacement if:

Product is the wrong item or product is defective. Niyae.com will replace items only if they are defective or damaged and only after the original item is returned.

If you have any additional questions or comments, or if you are looking for a product that we do not have listed on our website, chances are we can get it for you, simply email us with your request.


How can I get my product listed on your site?

Unlike some websites, we do not charge a fee to list your item on our site or on our facebook page. To have your product listed on our site, email us information about your product along with your contact information and someone will contact you as soon as possible.

 

Donation Request

Please submit your donation request by mail only to: Niyae.com, 26300 Ford Road, Suite 518 Dearborn Heights, MI 48127 Attn: Donations

 
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