Niyae.com


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F.A.Q.

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FAQ'S

How can I contact customer service?

You may contact Niyae.com by calling 1-888-699-2779 or by mail at:

NIYA ENTERPRISES

P.O. BOX 760191

LATHRUP VILLAGE, MI 48076

How long will it take to receive my order?

In stock items are are usually shipped within 48-72 hours in exception to pre-order items, or items that are on backorder. In the event that an item is on backorder we will notify you immediately. Please allow up to 14 days for delivery of your item by USPS once your item has shipped. Once your item has shipped, you will receive tracking information.

How do I pay for my purchases at Niyae.com?

Niyae.com accepts Visa, MasterCard, Discover, America Express, Paypal and Money Orders.

How do I find out the status of my order?

To check the status of your order, please email us or contact customer service at 1-888-699-2779. (Please include your name and date of purchase if you are contacting us by email.)

Stock Availability

All items on our website are available and in stock unless otherwise noted. If an item happens to sell out quickly we will notify you immediately.

Where do you get your movies from?

Our products from several different suppliers & distributors. Our DVD's are authentic, original and NOT Asian imports, bootlegs, or copies. They are all US, Region 1, or Region Free factory sealed DVD's. Please email us if you have questions about dvd compatibility.

Return Policy

Your satisfaction is important to us. All sales are final. However we stand behind all of our products. Within 10 days of delivery of your shipment you may return any items to Niyae.com for replacement if:

Product is the wrong item

Product is defective.

Niyae.com will replace items only if they are defective or damaged and only after the original item is returned.

If you have any additional questions or comments, or if you are looking for a title that we don't have listed on our website, we can get it for you . Contact us by telephone at 1-888-699-2779. Email us, or write to us at PO Box 760191 Lathrup Village, MI 48076